We stayed at Rambutan Resort during our trip to Phnom Penh. With the help of the reviewers in Trip Advisor, we went ahead with this resort. It’s actually a small resort, some would call it boutique resort. Prior of the trip, I have emailed the hotel regarding the availability etc and they were very efficient in responding to my emails.
We arrived around 8+AM at Rambutan. We had a welcome drink and cold towel as refreshment. After registration, one of the staff gave us a short ‘briefing’ on the resort where about, hotel policies, the surrounding tourist attractions areas and gave us a map. Should you need tuk tuk or private taxi service, they will be happy to assist in arranging for one. I find this to be useful.
Once that is done, we were shown to our room. To my surprise, they upgraded our room from Standard to Deluxe Garden which comes with private garden and outdoor bathtub. How cool is that!
The room seems to have clean and minimal concept. The room was very clean, spacious, has open wardrobe, bath with rain shower, TV, air conditioner, mini bar, jug kettle, coffee & tea amenity, 2 bottles of drinking water (refilled everyday) and FREE wifi throughout resort. The bed was very comfortable and comes with soft & hard illow.
We also enjoy free breakfast. It is not a typical buffet offering however they serve breakfast set which comes with juice, coffee / tea, dessert and off course your choice of breakfast menu.
There is a pool for those who love hanging out by the pool side or taking a dip after venturing out in Phnom Penh.
The staffs are friendly yet professional. I think one of the things that I really like about the resort is the hospitality rendered by the staffs. They make you feel welcome and every time I come back to the resort after being out for the whole day, it felt like coming back ‘home’.
The resort is located in town but not in most central area of Phnom Penh which is actually a good thing. I feel the central town is ‘congested’ and heavy traffic. There are some local restaurants just outside the resort which opens from noon till late night. Should you crave for some café food, etc you can walk to street 51, which is about 10 minutes’ walk. On our 1st day, we did the walking to street 51. Just be careful as the road traffic can be hectic especially during the rush hours. Don’t fancy walking, you can always get a tuk tuk to bring you there for about USD3.00. This is the rate we paid during our stay there. Where to get a tuk tuk? Don’t worry as there are few waiting outside the hotel. Just inform the resort staff, they will assist you.
Overall, I am very happy with my stay at Rambutan. Why? Awesome hotel with heartfelt service. This is how hospitality should be!